Sports Connect

Return to Play Resource Guide

We are here to support your organization as you safely return to play. Alongside local resources and COVID-19 guidelines, you have all the tools you need within Sports Connect to keep your parents and players up-to-date.


As many leagues return to play, online registration may look different than in past seasons. Be sure to get set up quickly, include any new waivers or policy changes, and offer contactless options for easy signup.

Copy & Clone Seasons: Save time by rolling over previous seasons to maintain questions, volunteer roles, and age divisions.

Mobile-First Registration: Keep registration contactless while making it as convenient and accessible as possible. Your members are on the go, and you can meet them where they are with the only Mobile-First experience on the market.

Partner Success Guide: Whether you’re a brand new admin or a seasoned veteran looking to sharpen your skills, our Partner Success Guide consolidates the most fundamental Sports Connect assets into one document.

Mobile-First Registration Experience


Select a New Theme: If you’re looking to spruce your website up for your upcoming season you might want to consider changing your theme. Your organization can change and update your theme at any time without the risk of losing any content. 

Updating Your Homepage: Along with updating your theme, be sure to update the content on your homepage. The homepage is the first thing parents will see when they access your website, so ensuring the content is relevant is a great first impression. 

Managing Inner Pages: Are you looking to get the most out of your inner pages? Look no further, our highly trained onboarding team recently hosted a feature spotlight on decorating inner pages. 

Going Live: Technically your site is already live. The link we provided for you when you signed up can be shared with anyone. Most people might consider a site live when they are ready to point their domain over to their site. If this is the case, our support team is ready to help. 


Many leagues are returning from some time away. We are here to help you communicate your upcoming season plans and find ways to continue to grow your organization.

Email Announcements: Once your registration is ready to open, we suggest sending emails to your members to advertise. Have you explored your built-in Bulk Email tool? Compose a simple email or use our templates to send professional-looking emails.

Website Announcements: Use a banner announcement tool to clearly promote your upcoming season. All website visitors will see these announcements and can click through to learn more.

Promote through Social Media: Social media is an engaging and inexpensive way (most of the time free) to successfully build brand awareness and increase your reach.

Fan Wear: Your online Fan Wear store is a great way to raise extra money for your organization with a percentage back on every purchase. Plus, your members will look good while promoting your organization.

Marketing Your League: Check out our Marketing 101 series for tips and ideas for marketing your league.

COVID-19 Safety Strategies

CDC Guidelines

Parents need to feel comfortable and know that you are doing your best to keep their children safe. To assist you with that, we have compiled some helpful guidelines and useful assets you can use when returning to play. 

COVID Waivers: Include social distancing policies, facility waivers, and any other new guidelines into registration with custom Waiver questions or other forms of custom questions.

CDC Toolkit for Youth Sports: Guidance and tools to help people make decisions, protect, and communicate with their communities. 

Aspen Project Return to Play: This general informational resource, created by the Aspen Institute with the support of medical experts, is designed to help people of all ages assess risk in a variety of common sport and recreational activities. 

Please be sure to follow federal, state, and local guidelines for returning to play. 

Advanced Resources & Support

We are committed to your organization’s overall success. Our full suite of training and support services is designed for every level user in your organization. Whether you are new to Sports Connect or you have been a long-time partner that needs a refresher, our team has you covered. 

Webinars: We have a team of product experts on hand to assist with all of your training needs. Join us for one of our online webinars

  • Feature Spotlight: Our Feature Spotlight series highlights a specific feature or process in Sports Connect. These sessions cover more advanced functionality and can give you insight into how to get the most value out of a specific tool.
  • General Administrator Training/Q&A: Our General Administrator Training webinars are valuable to both new and experienced administrators. During these sessions, expect our specialists to field questions from attendees, review feature best practices, and give specific feature assistance in a live setting.

Help Center: Quickly find answers to your most frequently asked questions with our help center. It is easy to use, includes videos, FAQs, and how-to guides, and is available 24/7. 

Video Resources: In addition to our help center videos, we have a full Vimeo video channel that includes a library of short-form and long-form videos and webinar recordings to help answer your questions. 

Live Partner Support: Still, need help? Submit a support case on our Help Center and our team of experts will be happy to assist you. Our partner support hours are Monday – Thursday, 9 am – 6 pm EST and Friday 9 am – 4 pm EST.

Free Training Webinar